Become a savvy customer

Before hiring a builder, make sure you ask them the following questions. They can be the difference between a job well done and a financial disaster.

  1. Do you have a license?

First and foremost you need to ensure you’re working with a licensed builder to ensure the quality of their work.

Ask your builder for their license number and search for them (by name or license number) at the following link if you’re in Queensland:

Other states have their own services where you can do this.

  1. Are you insured?

Verify that your builder has up to date Home Indemnity insurance. This will protect you in case they become insolvent, abandon the job or fall ill and become unable to complete it.

  1. How long is the property maintenance period?

Find out how long the builder will be available to maintain the property and address any issues. This should be for anywhere between 6 and 18 months.

  1. Who will be supervising construction?

The onsite supervisor is responsible for ensuring quality work is done each day. Find out about their credentials and performance history so that you know your project is in good hands.

  1. Can we see your recent work and talk to some referees?

Despite all the background checks you do, the proof is in the pudding. Have a look at the type of work your prospective builder has done and speak to the people who’ve dealt with them before. Find out what they did well and not so well so you’re better prepared for your relationship with them.

  1. Who are your contractors?

Contractors such as plumbers, electricians and tilers are crucial for the safety of your property and its finish and aesthetic appeal. Find out who they are and their track record to ensure the job will be done well.

Asking the above questions will ensure you choose the right builder and let them know that you are rightfully demanding about quality.