6 top tips to make your speciality medical fitout above board

Few people like going to the doctor, dentist, vet etc. As a business owner and a medical professional, you want to create a space that puts people (or their pets) at ease and not only in the emotional sense. We’re experienced in medical fitouts around Townsville and Mt Isa, and we have some tips to share with you.



Prime real estate is important. Patients look for specialists that live close to them for treatment whether you’re a GP, x-ray practice, or veterinarian.

It’s common for medical fitouts, like doctor’s surgeries and vets, to have their offices in the suburbs. This is where families call home. They’re more likely to visit a practice in the next suburb over where it’s quiet, compared to battling for a park at the shopping centre.

Cavendish Road Clinic in Brisbane is an example of a commercial practice in a residential zone

Cavendish Road Clinic in Brisbane is an example of a commercial practice in a residential zone


The presentation is key. Do you want to look commercial or family friendly? In a medical fitout, the latter is preferred. Snapping up an old home and renovating it into a commercial business makes this easier.

This is where interior design comes in handy. Colour palette is important, you don’t want the whole colour of the rainbow painted through the office. That will only send people’s minds into overdrive. Certain colours evoke emotional responses. Blue evokes calmness. Green represents health.

The Psychological Properties of Colours

Be wise with your colours and choose wood finishes to create a welcoming medical environment. People are more relaxed in natural environments not surrounded by sterile white walls. As a doctor/veterinary practice, most visitors will come with small children. Catering to their needs with a small play area or books will make waiting in reception easier for them.



It’s not only patients who need peace of mind. Business owners need it to. Ordering and installing a security system is a recommended first step. Medical practices hold sensitive information and it’s important to safeguard it. Other considerations for your medical fitout include tinted windows. You can order a shrink-wrapped design instead to add some character.



This is more than having a space that ‘flows’ and makes visitors comfortable. When you think functionality, make sure you don’t forget about:

  • Security
  • Privacy
  • Parking/accessibility for clients
  • Storage
  • Sound-proofing


Codes and regulations

You can’t open your practice, let alone get it off the ground, without following codes and regulations laid out by the government. Each practice needs a dedicated consultation room for each practitioner in the business. Other standards listed include:

  • Patients must be able to access the premises without passing through clinical areas
  • Equipment and furnishings must meet Queensland Health Capital Works Guidelines
  • Curtains and bed sheets are fire retardant


Physical Environment Standard (version 5)